Privacy Policy for UCruise

Introduction

Welcome to UCruise. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and services. By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

1. Information You Provide to Us

• Account Information: When we create or update your UCruise account, we collect your name, email address, phone number, login name and password, address, and birthdate.
• Profile Information: We collect profile photos, saved addresses, and emergency contact information.
• Demographic Data: We may collect demographic information such as age, gender, and language preferences.
• User Content: We collect information that you submit when you contact UCruise customer support, provide ratings or compliments for other users, or otherwise contact UCruise.

2. Information Created When You Use Our Services

• Location Information: Depending on the UCruise services you use and your app settings or device permissions, we may collect your precise or approximate location information as determined through data such as GPS and WiFi.
• Usage Information: We collect information about how you interact with our services. This includes information such as access dates and times, app features, app crashes and other system activity, type of browser, and third-party sites or services used before interacting with our services.
• Device Information: We may collect information about the devices you use to access our services, including the operating systems and mobile network information.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services, provide customer support, develop safety features, authenticate users, and send product updates and administrative messages.
• Perform internal operations necessary to provide our services, including to troubleshoot software bugs and operational problems, conduct data analysis, testing, and research, and monitor and analyze usage and activity trends.
• Send or facilitate communications between you and a driver or delivery partner, such as estimated times of arrival (ETAs), or between you and a contact of yours at your direction in connection with your use of certain features, such as referrals or invites.
• Send you communications we think will be of interest to you, including information about products, services, promotions, news, and events of UCruise and other companies, where permissible and according to local applicable laws.
• Personalize and improve the services, including to provide or recommend features, content, social connections, referrals, and advertisements.

Sharing of Information

We may share the information we collect about you as described in this Privacy Policy or as described at the time of collection or sharing, including as follows:

1. Through Our Services

With Other Users: For example, if you are a passenger, we may share your first name, average rating given by employees, and pick-up and/or drop-off locations with drivers.

2. For Legal Reasons or in the Event of a Dispute

• Legal Reasons: We may share your information if we believe it is required by applicable law, regulation, operating agreement, legal process, or governmental request.
• Dispute Resolution and Safety: We may share your information with law enforcement officials, government authorities, or other third parties if we believe your actions are inconsistent with our user agreements, terms of service, or policies, or to protect the rights, property, or safety of UCruise or others.

Your Rights and Choices

You may have the following rights regarding the personal data we collect about you:

• Correction: You may correct your personal data if it is inaccurate or incomplete.
• Deletion: You may request that we delete your personal data, under certain conditions.
• Objection and Restriction of Processing: You may object to our processing of your personal data or ask us to restrict processing.

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. Despite these measures, we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you of the changes through the UCruise app or through other means, such as email. Your continued use of our services after such notification will signify your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

UCruise Team